Questions related to Crown & Anchor Society Loyalty Program

If you are a new guest, you can create an account https://www.royalcaribbean.com.au/account/signin Membership benefits begin after you have completed at least one Royal Caribbean International cruise. If you have sailed with us but are not yet enroll...
Cruise Points are the way you earn membership status in the Crown & Anchor Society. You can earn one Cruise Point for every cruise night that you sail with us and DOUBLE points when you purchase a suite. For instance, if you complete a 7-night cruise...
To view past cruises, sign in to your account and go to the 'Past cruises' tab, but bear in mind that cruises and points can take up to 10 days after a cruise ends to appear. If no cruises are listed, check that your loyalty information is showing ne...
Once you have completed your first cruise and become a Gold Tier Crown & Anchor Society member, membership entitles you to many exclusive benefits – from special savings on cruise holidays to exciting onboard offers on spa services, casino visits and...
We have updated guest accounts so you will now use the same sign-in to view both your cruise bookings and Crown & Anchor Society benefits. When you sign in to your account, we will automatically display your loyalty points, status, benefits and past ...
As a Crown & Anchor Society member, your level in the program depends on the number of cruise vacations you have taken. To receive Cruise Points, please contact the Crown & Anchor Society and have the following information about your previous cruise(...
If you are currently a member of each loyalty program, you will automatically receive benefits based on your membership level between each. 
Diamond Plus and Pinnacle Club members of the Crown & Anchor Society, plus guests reserved in our Suites (excluding Junior Suites), can take advantage of the Concierge Lounge. Available on the Enchantment of the Seas® and all Voyager and Radiance-cla...
As of 21 January 2011, our Diamond Plus members with 100 cruise credits or more have been converted to our new Pinnacle Club tier level. Complimentary cruises, which previously started at 100 cruise credits for Diamond Plus members, will now be avail...
It is important to us that our onboard staff are able to easily recognise you as a Crown & Anchor Society member. Although this information is on your SeaPass® card, by wearing your CAS lapel pin, our onboard staff will be able to recognise you and p...
It's important always to provide your Membership Number when reserving a Royal Caribbean cruise holiday. Remind your travel agent to include it. After all, your Crown & Anchor Membership Number is the only way we can make sure you receive all the rec...
For Diamond members sailing on Freedom and Oasis class ships, as well as Radiance of the Seas, the Diamond lounge will continue to be open during regular hours with the Diamond lounge concierge at your service. If there are any changes to the time or...
A Crown & Anchor Society member can be added into a relationship with other family members in the same household and receive equivalent tier status; however Cruise Points will remain according to actual cruises taken and calculated using the Program ...
It takes 30 days from the end of your cruise for our records to be updated and the cruise points added to your membership.  It is at this point when the new benefits will be available.

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