Diamond Plus and Pinnacle Club members of the Crown & Anchor Society, plus guests reserved in our Suites (excluding Junior Suites), can take advantage of the Concierge Lounge.
Available on the Enchantment of the Seas® and all Voyager and Radiance-class ships, Concierge Club guests will receive this complimentary service that provides assistance with any special requests they may have while sailing. As a Concierge Club guest, you will be offered amenities and services not available to other guests, including:
A Concierge is available in the Lounge daily from 8:30 a.m. to 11:30 a.m. and from 5:00 p.m. to 8:30 p.m.
The Concierge Lounge is designated as a smoke-free area. We respectfully request that guests observe a smart/casual dress code when visiting the Lounge (no swimming or pool attire is allowed, footwear is required at all times). Guests of 21 years (18 years for Australia and New Zealand) and younger must be accompanied by a parent or guardian at all times.
Please Note: On Freedom-class ships, Diamond-level and above Crown & Anchor Society members have exclusive access to similar amenities in The Diamond Club. Due to the size of the Lounge, we regret that we cannot honour requests for entrance to friends or relatives of eligible guests.