ACCESSIBLE SHORE EXCURSIONS

Explore in Comfort with Accessible Shore Excursions

Immerse yourself in our destinations with Accessible Shore Excursions, unique cultural excursions that accommodate scooters, wheelchairs, walkers and more. These tours were designed with you in mind.

At Royal Caribbean, we are always excited to cultivate the best experiences possible – both onboard and on land for each of our guests every time we sail.

Accessible Shore Excursions reveals the authentic culture of several of our ports for our wheelchair users or guests with other mobility disabilities. We're ready to provide comfortable, accessible transport and knowledgeable, local independent experts.


Going well beyond a quick drive around an island, small group tours provide in-depth holiday experiences with excellent accessibility features such as…

 

  • 1. Accessible vehicles with wheelchair lifts or ramps
  • 2. Accessible attractions with flat or ramped entrances
  • 3. Accessible bathrooms with wide doors for wheelchairs
  • 4. Step-free routes that avoid steps, stairs and kerbs
  • 5. Experienced local independent operators familiar with accessibility needs

Learn more about Accessible Shore Excursions for your voyage. Contact us at shorexaccess@rccl.com or fill in the form to reserve space now.

 

 


ACCESSIBLE SHORE EXCURSIONS 

Explore in Comfort with Accessible Shore Excursions

Immerse yourself in our destinations with Accessible Shore Excursions, unique cultural excursions that accommodate scooters, wheelchairs, walkers and more. We designed these spectacular tours with you in mind.

At Royal Caribbean, we are always excited to cultivate the best experiences possible – both onboard and on land for each of our guests every time we sail.

Accessible Shore Excursions reveals the authentic culture of several of our ports for our wheelchair users or guests with other mobility disabilities. We're ready to provide comfortable, accessible transportation and knowledgeable, fully insured guides to meet your highest standards.
Going well beyond a quick drive around an island, small group tours provide in-depth holiday experiences with excellent accessibility features, such as…

  • 1. Accessible vehicles with wheelchair lifts or ramps
  • 2. Accessible attractions with flat or ramped entrances
  • 3. Accessible bathrooms with wide doors for wheelchairs
  • 4. Step-free routes that avoid steps, stairs and kerbs
  • 5. Experienced tour guides familiar with accessibility needs

Learn more about Accessible Shore Excursions for your voyage. Contact us at shorexaccess@rccl.com or fill in the form to reserve space now.

 

Level 1

Tours recommended for guests that are able to walk short distances, can negotiate the steps of a coach and/or travel with a standard size manual collapsible wheelchair or collapsible scooter that can fit in the coach's luggage compartment. Most tours are able to accommodate a standard size manual collapsible wheelchair or collapsible scooter as long as the guest can negotiate the coach steps to access the coach.

Level 2

Designed for guests unable to negotiate coach steps or full-time wheelchair/scooter users. The vehicle used on this type of tour is adapted with an access ramp (or lift where available) to accommodate a limited number of mobility devices. In order to use the ramp and/or lift, guests are required to be seated on a wheelchair or scooter.

A FEW THINGS TO KEEP IN MIND

  •  Accessible Shore Excursions are offered in certain destinations only.
  •  Accessible tours allow a limited number of participants; therefore we recommend you submit your request in advance of your cruise in order to avoid disappointment.
  •  Requests must be submitted with the mobility device type, dimensions (L x W x H) and device weight.
  •   An able-bodied person should accompany a full-time wheelchair user at all times during Shore Excursions.
  •   Staff members are not allowed to lift or assist a guest in or out of a vehicle.
  •   Vehicles, ramps and lifts may vary depending upon the port and availability.
  •   Guests must be seated on the wheelchair or scooter at all times to use ramps and lifts.
  •   Americans with Disabilities Act (ADA) regulations and guidelines do not apply outside of the United States.
  •   Private Arrangements may be available in ports without Accessible Shore Excursions.
  •   We strongly recommend that Accessible Shore Excursions requests be received at least 10 working days prior to departure.

 

PORTS THAT REQUIRE TENDERING

  •   Airlie Beach, Australia
  •   Ajaccio, Corsica
  •   Bali (Padang Bay), Indonesia
  •   Bar Harbour, Maine
  •   Bay of Islands, New Zealand
  •   Belize City, Belize
  •   Bora Bora, French Polynesia
  •   Buzios, Brazil
  •   Cabo Frio, Brazil
  •   Cabo San Lucas, Mexico
  •   Cannes (Monte Carlo), France
  •   Champagne Bay, Vanuatu
  •   CocoCay, Bahamas
  •   Corfu, Greece
  •   Cozumel, Mexico
  •   Denarau, Fiji
  •   Edinburgh, Scotland
  •   Esperance, Australia
  •   Exmouth, Australia
  •   La Spezia (Florence, Pisa), Italy
  •   Geiranger, Norway
  •   George Town, Grand Cayman
  •   Hanoi (Halong Bay), Vietnam
  •   Icy Strait Point, Alaska
  •   Ilha Grande, Brazil
  •  Ilhabela, Brazil
  •   Ilheus, Brazil
  •   Isle of Pines, New Caledonia
  •   Jeju, Republic of Korea (South Korea)

 

 

  •   Kailua Kona, Hawaii
  •   Kotor, Montenegro
  •   Lahaina (Maui), Hawaii
  •   Lifou, Loyalty Island
  •   Lombok, Indonesia
  •   Malacca, Malaysia
  •   Moorea, French Polynesia
  •   Mykonos, Greece
  •   Mystery Island, Vanuatu
  •   Naples (Salerno), Italy
  •   Nha Trang, Vietnam
  •   Villefranche (Nice), France
  •   Ouvea (Wadrilla), Loyalty Island
  •   Phuket, Thailand
  •   Playa del Carmen, Mexico
  •   Port Douglas, Australia
  •   Portbelo, Brazil
  •   Punta del Este, Uruguay
  •   Rockland, Maine
  •   Samana, Dominican Republic
  •   Santorini, Greece
  •   Split, Croatia
  •   St Peter Port, Channel Islands
  •   Ushuaia, Argentina
  •   Visby, Sweden

 

To customise your accommodation to meet your specific needs, please complete the Guest Special Needs Form
To customise your accommodation to meet your specific needs, please complete the Guest Special Needs Form

We encourage you notify us of your needs at the time of booking, to guarantee the availability of specific equipment or services. Please note that 60 days' advanced notice is needed for sign-language interpreting and 30 days' advanced notice if you need special-needs equipment or services. If we do not receive enough advance notice, we will make reasonable efforts to provide requested equipment and/or services. You must provide 72 hours' advance notice if you are travelling with a group of 10 or more passengers with disabilities.

MORE INFORMATION

Call our Access Department on +1 866 592 7225,  or send an email to special_needs@rccl.com, or have your local travel agent or International Representative contact us. Our fax number is +1 954 628 9622.

ADDITIONAL ASSISTANCE
 
Feel free to ask for a Complaint Resolution Official (CRO). Our CROs have been trained and are aware of applicable U.S. Department of Transportation (DOT) disability regulations as well as our policies and procedures regarding guests with disabilities. Our CROs are available at all U.S ports of departure and ships.

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