We always provide service with a friendly greeting and a smile. We anticipate the needs of our customers. We make all effort to exceed our customers' expectations. We take ownership of any problem that is brought to our attention. We engage in conduct that enhances our corporate reputation and employee morale. We are committed to act in the highest ethical manner and respect the rights and dignity of others. We are loyal to Royal Caribbean and Celebrity Cruises, and strive for continuous improvement in everything we do.
Generate superior returns for our shareholders By empowering and enabling our employees To deliver the best holiday experience And enhancing the well-being of our communities