Prev Next

Onboard Experience

Onboard Experience

Services & Accessibility

Internet, laundry, dry cleaning and more – it's the services that you enjoy on land, right here onboard. And because we think the best holidays come without limitations, we've taken special considerations to outfit our ships with a wide variety of features designed to give access to all.

Services & Accessibility

The comforts of home. The amenities of a top-notch resort.

Let Them Know All about the Amazing Time You're Having

Broadcast your daily adventures right from the ship, at our web-connected computer workstations or your own laptop via Wi-Fi. If the phone's more your thing, opt to call friends back on land from your own mobile phone or your stateroom phone.

  • Internet

    No holiday should go unshared. Reserve an unlimited Internet package allowing you to surf your favourite websites, stay connected and make all your friends jealous in real time.

    Reserve now

  • High Speed Internet

    This is instantly streaming, sharing on the fly, high-speed Internet – and now it's available on every Royal Caribbean ship.

    Reserve now

  • Cellular at Sea

    Royal Caribbean has an advanced roaming network available on all ships, allowing you to place and receive calls, voice mail, text messages and GPRS data using your own mobile phone. A per-minute rate applies; operator rates may apply.

  • In-stateroom Phone

    Call land-based friends and have a chat in the privacy of your own room. Long distance charges apply.

  • AT&T Cruise Ship Packages

    Discount Cruise Ship packages are now available for AT&T® mobile customers while aboard select ships. Choose from options for calling only, calling and messaging or calling, messaging and data. To learn more, see our AT&T Cruise Ship Package flyer.

A Holiday of Limitless Adventure

Wherever our ships can go, you can, too – on a holiday designed to accommodate you. Guests with special-needs consideration can cruise in comfort with total peace of mind. For more information, call the Royal Caribbean Access Department at 1800 754 500, e-mail special_needs@rccl.com, or visit our Accessible Seas program page.

  • Mobility challenges

    Special considerations include spacious corridors, automatic doors, ramps, pool lifts, accessible transfer vehicles for boarding and departure and more.

    Learn more

  • Hearing special needs

    Special considerations include hearing room kits with visual and tactile alerts, a tele-typewriter that interfaces with the Guest Relations Desk TTY, amplified telephones, Assistive Listening System in selected theatres and closed-captioned televisions in all staterooms fleet wide.

    Learn more

  • Visual Special Needs

    Special considerations include large-print menus, service animal relief areas, Braille/tactile signage and buttons, early boarding for orientation tours and more.

    Learn more

  • Accessible Staterooms

    Every ship in our fleet features accessible staterooms, with features like wider doors, lowered dressing tables and wardrobe rails, ramped thresholds, grab bars, benches and more.

    Learn more

  • Special Diets

    Royal Caribbean is happy to assist guests with a variety of special dietary needs, such as kosher, low-sodium, low-fat, vegetarian, gluten-free, lactose-free, food allergies and more, at no extra charge.

    Learn more

  • Medical equipment

    Royal Caribbean has a variety of special equipment available onboard, depending upon availability, such as shower stools, commode chairs and transfer benches. We also permit oxygen, dialysis equipment and more.

    Learn more

  • Autism Friendly Ships

    Royal Caribbean offers an autism-friendly initiative for families living with autism, down syndrome and other developmental disabilities. This includes sensory friendly films and toys, dietary menu options and overall autism friendly training for Adventure Ocean staff and more.

    Royal Caribbean offers a wide range of autism friendly products and services, and they include:

    • - Priority check-in, boarding and departure
    • - Special dietary accommodations including gluten-free and dairy-free
    • - Adventure Ocean flexible grouping by ability for children 3 to 11 years old
    • - Adventure Ocean toilet-trained policy exception
    • - Pagers/phones for parents of children in the Adventure Ocean program while signed in to our care (subject to availability)

    Availability: These Autism Friendly products and services are available on all cruises.

    In addition, Autism on the Seas offers “Staffed Cruises” catering for families with children, teenagers and adults with autism and other developmental disabilities.  These “Staffed Cruises” include:

    • - Extra professionally trained staff in caring for individuals with developmental disabilities (provided at one staff member for every two to three special-needs guests)
    • - Assistance with Royal Caribbean’s products and services
    • - Specialised respite sessions
    • - Private activities and sessions

    Availability: Autism on the Seas “Staffed Cruises” are offered on select cruises.  for a list of Autism on the Seas group cruises, click here.

    Learn More

All the Extras that You Count On

Fresh laundry and dry cleaning for formal-wear. Spaces dedicated to business at sea. The ability to check in for your flight here onboard. We deliver the extra services that you rely on for a convenient, hassle-free holiday.

  • Wash & Fold Laundry

    Nothing beats the smell of freshly laundered clothes. Keep your garments washed and ready with the onboard laundry service with next day delivery, available throughout your cruise. A per-kilo rate applies.

  • Dry cleaning

    Need a formal or delicate garment cleaned and pressed? Your stateroom attendant will pick up your clothing for the dry cleaning service that is onboard.

  • Conference centre

    Get down to business at sea. Whether you're hosting large groups or small, we've got the connectivity, technology and adaptability that you need for corporate meetings and business events.

    Learn more

  • Royal Express Kiosk

    Check the balance of your onboard spending account, see the status of your flight and even print your boarding passes at this convenient guest services kiosk. On selected ships.

  • NextCruise consultation

    Book your appointment as soon as you're onboard to avoid the queues and receive Royal Caribbean's richest offer while at sea! Enjoy up to USD 500 in instant onboard credit* and pay reduced deposits on a future cruise holiday. Your travel professional will always receive full credit for your booking.
    *NextCruise booking terms and conditions available here.

  • Dinner Jacket Hire

    Want to look like a million dollars for a special event? Need matching formal wear? You've come to the right place. Royal Caribbean offers a vast array of tuxedo options for stylish guests to look their best while at sea.

    Learn more

  • Luggage valet

    Check luggage, get airline boarding passes and your baggage claim tickets all before you depart the ship with the assistance of the valet service. Fee applies; available on selected ships.

    Learn more