Online Check-In
 
Q:  What is an Onboard Expense Account? How does it work?
A:  An Onboard Expense Account is the cashless system used for all onboard purchases and services.

The account may be set-up with either a credit card or as a cash account.  You may establish a master account and add guests from your stateroom or another stateroom as authorised purchasers on your account.

For each purchase made onboard the ship you will receive a receipt at the point of sale.  A final statement will be delivered to your stateroom on the last night of your cruise holiday for your review.

Guests that set up an account with a credit card should verify the statement.  If all purchases are correct, they will automatically be charged to the credit card.

Guests with a cash account will need to settle their statement onboard before disembarking.  The ship will provide you with specific details.
Learn more:
Bullet Visit our Online Check-In page
Search FAQs
 
Need help?
Bullet If you're having trouble, you can complete our e-mail form and one of our representatives will contact you.
Bullet If you prefer, you can call us directly.
Bullet Or you may search this site for more information.