Royal Caribbean International


Contact Details
Contact Details
How Can We Help You?

Our goal is to provide you with the best possible service in everything we do. For frequently asked cruise questions click here.  If you can't find the answer to a question or would like to speak to a Royal Caribbean representative for any reason, we will be happy to help you.
  Reserve Your Royal Caribbean Holiday 

1800 754 500 

  New Zealand Customer Service 0800 102 123
  Brochure Orders 

1800 754 500 or Click Here

  Flight Arrangements

1800 754 500

  Pre Cruise Questions and Arrangements

Pre Cruise Enquiries please Email Us

Fax: (02) 8904 0888

  Post Cruise Questions and Comments

Letters should be sent to:
Guest Relations
Level 12, 157 Walker Street
North Sydney, NSW 2060

You are welcome to call or email our Guest Relations Department on:
Toll Free: 1800 754 500 Follow the prompts
Monday - Friday 09:00 to 17:00 hrs. AEST or ADST

  Lost Luggage

(02) 9550 0047 Intercruises

1800 754 500 

  Conferences & Incentives

1800 754 500 Groups

  Day of Cruise Travel Assistance for cruises in Australia

Weekends only
(Saturday & Sunday) -
(02) 9550 0047 - Intercruises

Weekdays only
(Monday - Friday) -
1800 754 500 Option 1 - RCL Cruises AUS office

  Onboard Art Purchases Email
  Crown & Anchor Society

1800 754 500 or
Please Email Us



Guests from Asia can contact us at their local office:
  Asia Pacific (Singapore Office) 
Mon to Fri: 8:00 a.m. to 8:00 p.m.
Sat: 9:00 a.m. to 1:00 p.m.
* Tel:65 6305 0033
* Fax:65 6536 2282 
Guests from U.S.A.can contact us at our head office:
  Miami Head Office
Royal Caribbean Cruise Line
1050 Caribbean Way
Port of Miami
Florida 33132
* Tel:001 800 398 9819
* or 001 305 539 6000

Guests from the UK can contact us at their local office:
       UK (Weybridge office)
       Monday - Friday: 8.30am - 8.00pm
       Saturday: 9.00am - 5.00pm
       Sunday 10.00 am - 4.00pm
  *Fax: 01 932 820286

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Need help?
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